The Dos and Don'ts of Writing A Business Email



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There are little things that can stain your work image like a poorly written email sent.


Please note that it doesn’t matter if you’re the senior manager or simply the SIWES, it’s good to adhere to a few rules when typing a business email.

Below are a few rules to follow when creating a business email;

  • Make use of salutation when beginning your emails. The use of ‘Hey’ or ‘Hi’ show lack of maturity. So, ensure to start with “Good morning,” “Good day” or a simple “Hello” will suffice.
  • Never, I repeat, never address the subject lines with words like, ‘Howfar,’ ‘Hi,’ ‘Hey,’. Avoid abbreviating your messages. Always be concise and straight to the point in your emails.
  • Do an Introduction of yourself, for example “My name is Kerri Brown and I am a Fashion Editor writing to you about . . .”
  • It is important for you to know the organisation’s way of writing emails so as to follow the required guidelines.
  • Avoid the use of Humor and Sarcasm. Just Don’t.
  • Don’t Forget the Conversation Closer
  • When informing the recipient that a response isn’t needed, close with “No reply necessary,” “Best,” “Thank you” or any other appropriate phrase.
  • Make sure to double-check your message and any attachments to it. Proofread.
  • Enable the “Protect Privacy” Button for every email sent.
  • Last but certainly not the least, always reply to your emails on time. It is deemed unprofessional and rude to leave a message hanging for long. The acceptable time range is within the 24hours of message received.



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