The
specifications and features of Tecno Phantom 9 says a lot of how incredibly
awesome the device will always be in the hands of people who desire to live a
smarter life in this digital age where everything is going mobile. The Phantom
9 is one of the leading smartphone devices out there that makes it possible for
users to be able to do this or that at anywhere or anytime which is exactly
what the word mobile stands for. But from THEUPSPOT we see the Tecno Phantom
9 like other devices out there that isn’t 100% exempted from having issues as
time goes on because its mere hardware (body) well designed with coded
instructions to make it usable (spirit and soul).
Note: After trying the Tecno Phantom 9 quick
fixing steps for any of the mentioned issues below you might want to consider doing a hard or soft reset or our guide on how to flash Tecno Phantom 9 back to its factory state when you purchased it.
Below Are Some Issues and Fixing You Can Apply to Your Tecno
Phantom 9 Device:
1. Camera failure – can’t connect
to camera fixing on Phantom 9
2. Unfortunately, YouTube has
stopped working on Tecno Phantom 9
3. Wi-Fi connection issue and
fixing on Phantom 9
4. Bluetooth connection issue on Phantom
9
5. SIM Issue on Tecno Phantom 9
6. Performance Issues on Tecno Phantom
9
7. SD Card not detected on Tecno Phantom
9
8. Battery drains fast and charge
slowing on Tecno Phantom 9
9. Overheating Issue on Tecno Phantom
9
10. Touchscreen not responding on Tecno Phantom
9
11. Earpiece Sounds Robotic on Phantom
9
#1 – Camera failure – can’t connect to camera
A
camera is one of the major thing users check for in Tecno smartphones or other
related devices when they want to buy a new or even a used phone. Recently,
we’ve seen a tremendous upgrade in the cameras of newly released Tecno (Phantom
9) phones and devices from other manufacturers which simply means the camera is
one of the most valuable assets of Tecno Phantom 9 and other devices.
However,
as an experienced smartphone technician who has fixed several Tecno devices
ranging from software to hardware issues. I have come across several cases of
camera malfunction both in Tecno (Phantom 9) and other leading brands devices
which is why I have written this post on how to troubleshoot and fix this issue
in six different ways.
So, if
you are having issues with your new or old Tecno Phantom 9 smartphone camera?
You’re unable to snap pictures, the app shows failure or error notice? Here are
six possible ways to that might fix the camera issue of Tecno Phantom 9 device.
But please do not disassemble your Phantom 9 phone if it is still under the
warranty period else you won’t be eligible to request a replacement or free
fixing that the warranty covers.
· Unmount the SD Card inserted in
your Phantom 9 or Replace it with a new one.
· Check the Camera module of your
Phantom 9 and make sure it I not loose. Tighten up loosed screws if possible.
· Tap the Tecno Phantom 9 camera
like two to three times.
· Perform a factory reset to see
if it will fix your Tecno Phantom 9 device.
· Change the Phantom 9 Camera
Module. You can place an order for one from any of the leading online stores
like Amazon or eBay.
· Still can’t fix the Phantom 9 camera
failure with the previous tips. Then, send your Tecno Phantom 9 back to the
supplier for repair if it is still under warranty. Else, look for a smartphone
technician.
#2 – Unfortunately, YouTube has stopped working on Tecno Phantom
9
There
is nothing or little you can do when your Tecno Phantom 9 becomes unresponsive
due to error which shows a notice that “Unfortunately, YouTube has stopped
working” which rarely occurs in Tecno devices. You probably won’t be able to
run and or use any other application. When you try to launch or use other
application in that Tecno Phantom 9 it will pop up a screen that shows you the
errors notice with no other option other than to press OK to dismiss that
notice.
·
Reboot your Phantom 9 and quickly navigate to.
·
Settings >> Apps >> All Programs >> YouTube
·
Re-Enable the app and that should solve your Phantom 9 problem.
·
Or try uninstalling, reinstalling and updated the YouTube
application you have installed.
#3 – Wi-Fi connection issue and fixing on Tecno Phantom 9
· Go to your Phantom 9 settings
and press the connection option.
· Next, press the Wi-Fi option.
· Now, your Tecno Phantom 9 will
auto scan for nearby networks to join and will show them on the screen.
· After the first scan ends, tap
for a few seconds on the Wi-Fi you want to connect and press the forget option.
· Again, tap that same network
and input the authentication details and save it. Although, open networks don’t
require any password for access.
· Be sure to confirm that your
connection from your network service provider is OK and your router, if that is
what you are using, is working perfectly.
#4 – Bluetooth connection issue and fixing on Tecno Phantom
9
· Put off your Tecno Phantom 9
and reboot it again to see if that will automatically solve the problem.
· Clear the list of devices
already added and re-add the device you want to pair with.
· Check to be sure that your Phantom
9 Bluetooth is set to discoverable. So, other devices can see it and be able to
connect to it.
· Check your Phantom 9 power
section to make sure it wasn’t set to power saving mode.
· Try clearing the Bluetooth data
and or cache to see if it will fix it.
· Reboot your Tecno Phantom 9
again.
· If all the other options still
do not fix it. Then, you might need to try a factory reset.
#5 – SIM Issue and fixing on Tecno Phantom 9
- Confirm that your SIM is working
properly by trying it on another device.
- Check to see that you have inserted
SIM to your Phantom 9 correctly.
- Check see that your SIM tray is not
damaged.
- If the SIM is too old, then go for a
SIM swap before you use it in your Tecno Phantom 9 new device.
- Make sure there are no compatibility
issues related to the frequency
- If the problem still persists, hand
your Phantom 9 over to a technician for a proper check.
#6 – Performance Issues and fixing on Tecno Phantom 9
- Check to see if your Phantom 9 storage
filled. It comes with large ROM by default and if you fill it completely,
of course, it will put some burden on the processor and on the RAM which
could lead to this problem
- Check to see if there is a virus
piloting the issue.
- Update all apps running on your Tecno Phantom
9
- Avoid using your Phantom 9 while
charging
- Remove all the third-party apps you
installed
#7 – SD Card not detected and fixing on Tecno Phantom 9
- First of all, make sure your card is
under 32GB. In case you too are facing them, the methods below can help
you to keep up the pace. GB which is the upper limit on using an SD card
on this device.
- Confirm that your microSD card is
compatible with the device
- Take off and reinsert the SD card
again after restarting the device
- Try to format the SD card with a
system and reinsert it in your Phantom 9.
- Try that Card on another device and
try other SD card in your Tecno Phantom 9 to be able to isolate the issue.
- Confirm that your SD card slot is not
damaged.
#8 – Battery drains fast and charge slowing and fixing on Tecno
Phantom 9
- Make sure your Tecno Phantom 9 has all
the latest updates installed.
- Sometimes it could be due to the
memory card also. Remove it and see if the problem is gone
- Make sure you using the authorized
charger or similar charger to the one that came with your Phantom 9.
- Turn off the unwanted notifications as
they always consume extra battery
- Put off Wi-Fi, Bluetooth when they are
not in use
- Ensure that the battery is not
physically damaged
- Ensure there's not any lint, dust, or
debris in the charging port.
- Impose a strict upper limit on the
data and screen issue
- Make sure you using the brightness
level as per the recommended level
- Keep the display off when not in use.
- Ensure you charge your Phantom 9
battery only after consuming all the juice in it
- Take off your Phantom 9 case to ensure
a better charger connection.
- Check to see if all apps are
up-to-date. If not, update them immediately
- If your Tecno Phantom 9 battery is
draining too quickly, the most common factor is the installation of
third-party apps. As already mentioned, you need to disable it by taking
your phone into the safe mode.
- Ensure that apps and features are
closed when not in use
#9 – Overheating Issue and fixing on Tecno Phantom 9
- Remove the apps which you downloaded
just before when the issue was noticed.
- Avoid multitasking if the tasks are
bulky and time-consuming
- Don’t use any other charger than the
one which comes with your Phantom 9
- Keep the brightness under control.
Light emitting screen also emits heat in the equal amount
- Ensure there is no extra burden on RAM
due to any reason and the processor. They release a lot of heat while
performing their task
- Ensure all the accessories you connect
with your device and genuine and authorized
- Clear app data and or cache and see if
the problem is fixed.
- Make sure the output of the power bank
is as per the device needs if you use the same
- Update your Phantom 9 to the latest
version if you haven’t
- Ensure the problem is not there due to
the carry case you installed on your phone
#10 – Touchscreen not responding and fixing on Tecno Phantom
9
- First of all, try a reboot of your Tecno
Phantom 9
- Download and install any pending
update on your Phantom 9.
- There could be a software problem in
some cases and the touch screen is unable to perform its tasks
- Screen issues are often mistaken with
other issues. so, you need to be careful about this
- See if the battery is having some
juice in it when you try to turn your device or and it doesn’t respond
- Ensure you are not wearing mittens or
gloves while using your device
- Clean the screen and make sure there
are no oil or dust particles
- Watch closely to see I if the screen
physically damaged
- Ensure there is no liquid damage
caused to the screen
- Remove the screen protectors and see
if the issue is gone. Of course, the problem could be due to this reason
also
- Last option is to perform a factory
restore.
- If the issue is still there, you need
to contact the support
#11 – Earpiece Sounds Robotic and fixing on Phantom 9
- Try another good earpiece for doing a
phone call.
- When on a phone call press the volume
up button to make the sound louder.
- This will help to make the other
person more audible and will not remove the robotic tone of hands-free.
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