How to Hard or Soft Reset Vivo Z1Pro, Z1x, Z5



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The Z1Pro, Z1x, Z5 is one of the most adorable smartphones with incredible features released by Vivo having that perfect: display, RAM, ROM, runs Android OS 9.0 Pie, has long lasting battery capacity, connectivity, multiple audio and video playing format. But if for any reason you want to hard or soft reset your Z1Pro, Z1x, Z5 then this is a DIY guide for you.

Need to go through the phone specs? You will find full specifications of Vivo Z1Pro, Z1x, Z5 here.

Users of Android smartphones like Vivo Z1Pro, Z1x, Z5 mostly carry out a reset when the device becomes unresponsive or probably when they want to hand to the Vivo Z1Pro, Z1x, Z5 or related device to someone else as a gift. But just before you proceed with your device reset do ensure you go through our quick fixing guide for camera, Bluetooth, SIM, Wi-Fi, YouTube or other issues that might be the reason you want to hard or soft reset Vivo Z1Pro, Z1x, Z5.

Just before you follow the tips below to hard or soft reset your Vivo Z1Pro, Z1x, Z5. Do a backup of your personal data:
·         Setup an auto or carry out a manual backup regularly of your Vivo Z1Pro, Z1x, Z5 following our guide here with data or Wi-Fi connection.
·         You can also backup your Vivo Z1Pro, Z1x, Z5 offline – without internet connection following the steps provided here.
·         If the issue is password related. Be sure to check our tutorial on how to unlock forgotten Z1Pro, Z1x, Z5 password without losing your data.

Here are steps on how to hard reset Vivo Z1Pro, Z1x, Z5:

Step 1: You might want to backup data because the reset will set your Vivo Z1Pro, Z1x, Z5 back to its factory mode. Else move to step 2.
Step 2: Ensure that your Vivo Z1Pro, Z1x, Z5 is charged to a minimum of 50% before you proceed.
Step 3: Hold down the volume up (or volume down) key and power button simultaneously for thirty (30) seconds or until the “Android or Vivo Logo” shows up.
Step 4: Use to volume key to Select “Wipe data/factory data reset”.
Step 5: Sit back and watch your wipe and after reset select “Reboot system now” and use the power button to accept.

Here is how to soft/factory reset Vivo Z1Pro, Z1x, Z5:

This option requires that the device must be in a good working condition which will enable to access the settings and do the reset.
Turn on the Vivo Z1Pro, Z1x, Z5 if switched off.
Go to Settings
Backup & Reset menu.
Factory data reset.
Press the “Reset phone” option
That’s all, your Vivo Z1Pro, Z1x, Z5 will erase everything in it and boot afresh.

Disclaimer: How to hard or soft reset guide for Vivo Z1Pro, Z1x, Z5 by THEUPSPOT is mainly for education purpose and we are in no way responsible for any data lost or whatsoever makes your device warranty void. So, we strongly recommend you first of all try to locate your phone’s support centre where the issue(s) might be fixed free or low cost. Although, this guide here is a do it yourself (DIY) free tutorial.


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