The
specifications and features of Honor 9X, 9X Pro, 20S, Play 3, Play 3e says a
lot of how incredibly awesome the device will always be in the hands of people
who desire to live a smarter life in this digital age where everything is going
mobile. The 9X, 9X Pro, 20S, Play 3, Play 3e is one of the leading smartphone
devices out there that makes it possible for users to be able to do this or
that at anywhere or anytime which is exactly what the word mobile stands for.
But from THEUPSPOT we see the Honor 9X, 9X Pro, 20S, Play 3, Play 3e
like other devices out there that isn’t 100% exempted from having issues as
time goes on because its mere hardware (body) well designed with coded
instructions to make it usable (spirit and soul).

 Note: After trying the Honor 9X, 9X Pro,
20S, Play 3, Play 3e quick fixing steps for any of the mentioned issues below
you might want to consider doing a hard or soft reset or our guide on how to flash Honor9X, 9X Pro, 20S, Play 3, Play 3e back to its
factory state when you purchased it.

 

Below Are Some Issues and Fixing You Can Apply to Your Honor
9X, 9X Pro, 20S, Play 3, Play 3e Device:

1.       Camera failure – can’t connect
to camera fixing on 9X, 9X Pro, 20S, Play 3, Play 3e

2.       Unfortunately, YouTube has
stopped working on Honor 9X, 9X Pro, 20S, Play 3, Play 3e

3.       Wi-Fi connection issue and
fixing on 9X, 9X Pro, 20S, Play 3, Play 3e

4.       Bluetooth connection issue on 9X,
9X Pro, 20S, Play 3, Play 3e

5.       SIM Issue on Honor 9X, 9X Pro,
20S, Play 3, Play 3e

6.       Performance Issues on Honor 9X,
9X Pro, 20S, Play 3, Play 3e

7.       SD Card not detected on Honor 9X,
9X Pro, 20S, Play 3, Play 3e

8.       Battery drains fast and charge
slowing on Honor 9X, 9X Pro, 20S, Play 3, Play 3e

9.       Overheating Issue on Honor 9X,
9X Pro, 20S, Play 3, Play 3e

10.   Touchscreen not responding on Honor 9X, 9X
Pro, 20S, Play 3, Play 3e

11.   Earpiece Sounds Robotic on 9X,
9X Pro, 20S, Play 3, Play 3e

#1 – Camera failure – can’t connect to camera

A
camera is one of the major thing users check for in Honor smartphones or other
related devices when they want to buy a new or even a used phone. Recently,
we’ve seen a tremendous upgrade in the cameras of newly released Honor (9X, 9X
Pro, 20S, Play 3, Play 3e) phones and devices from other manufacturers which
simply means the camera is one of the most valuable assets of Honor 9X, 9X Pro,
20S, Play 3, Play 3e and other devices.

However,
as an experienced smartphone technician who has fixed several Honor devices
ranging from software to hardware issues. I have come across several cases of
camera malfunction both in Honor (9X, 9X Pro, 20S, Play 3, Play 3e) and other
leading brands devices which is why I have written this post on how to
troubleshoot and fix this issue in six different ways.

So, if
you are having issues with your new or old Honor 9X, 9X Pro, 20S, Play 3, Play
3e smartphone camera? You’re unable to snap pictures, the app shows failure or
error notice? Here are six possible ways to that might fix the camera issue of Honor
9X, 9X Pro, 20S, Play 3, Play 3e device. But please do not disassemble your 9X,
9X Pro, 20S, Play 3, Play 3e phone if it is still under the warranty period
else you won’t be eligible to request a replacement or free fixing that the
warranty covers.

·         Unmount the SD Card inserted in
your 9X, 9X Pro, 20S, Play 3, Play 3e or Replace it with a new one.

·         Check the Camera module of your
9X, 9X Pro, 20S, Play 3, Play 3e and make sure it I not loose. Tighten up
loosed screws if possible.

·         Tap the Honor 9X, 9X Pro, 20S,
Play 3, Play 3e camera like two to three times.

·         Perform a factory reset to see
if it will fix your Honor 9X, 9X Pro, 20S, Play 3, Play 3e device.

·         Change the 9X, 9X Pro, 20S,
Play 3, Play 3e Camera Module. You can place an order for one from any of the
leading online stores like Amazon or eBay.

·         Still can’t fix the 9X, 9X Pro,
20S, Play 3, Play 3e camera failure with the previous tips. Then, send your Honor
9X, 9X Pro, 20S, Play 3, Play 3e back to the supplier for repair if it is still
under warranty. Else, look for a smartphone technician.

#2 – Unfortunately, YouTube has stopped working on Honor 9X,
9X Pro, 20S, Play 3, Play 3e

There
is nothing or little you can do when your Honor 9X, 9X Pro, 20S, Play 3, Play
3e becomes unresponsive due to error which shows a notice that “Unfortunately,
YouTube has stopped working” which rarely occurs in Honor devices. You probably
won’t be able to run and or use any other application. When you try to launch
or use other application in that Honor 9X, 9X Pro, 20S, Play 3, Play 3e it will
pop up a screen that shows you the errors notice with no other option other
than to press OK to dismiss that notice.

·         
Reboot your 9X, 9X Pro, 20S, Play 3, Play 3e and quickly navigate
to.

·         
Settings >> Apps >> All Programs >> YouTube

·         
Re-Enable the app and that should solve your 9X, 9X Pro, 20S, Play
3, Play 3e problem.

·         
Or try uninstalling, reinstalling and updated the YouTube
application you have installed.

#3 – Wi-Fi connection issue and fixing on Honor 9X, 9X
Pro, 20S, Play 3, Play 3e

·         Go to your 9X, 9X Pro, 20S,
Play 3, Play 3e settings and press the connection option.

·         Next, press the Wi-Fi option.

·         Now, your Honor 9X, 9X Pro,
20S, Play 3, Play 3e will auto scan for nearby networks to join and will show
them on the screen.

·         After the first scan ends, tap
for a few seconds on the Wi-Fi you want to connect and press the forget option.

·         Again, tap that same network
and input the authentication details and save it. Although, open networks don’t
require any password for access.

·         Be sure to confirm that your
connection from your network service provider is OK and your router, if that is
what you are using, is working perfectly.

#4 – Bluetooth connection issue and fixing on Honor 9X, 9X
Pro, 20S, Play 3, Play 3e

·         Put off your Honor 9X, 9X Pro,
20S, Play 3, Play 3e and reboot it again to see if that will automatically
solve the problem.

·         Clear the list of devices
already added and re-add the device you want to pair with.

·         Check to be sure that your 9X,
9X Pro, 20S, Play 3, Play 3e Bluetooth is set to discoverable. So, other
devices can see it and be able to connect to it.

·         Check your 9X, 9X Pro, 20S,
Play 3, Play 3e power section to make sure it wasn’t set to power saving mode.

·         Try clearing the Bluetooth data
and or cache to see if it will fix it.

·         Reboot your Honor 9X, 9X Pro,
20S, Play 3, Play 3e again.

·         If all the other options still
do not fix it. Then, you might need to try a factory reset.

#5 – SIM Issue and fixing on Honor 9X, 9X Pro, 20S, Play
3, Play 3e

• Confirm that your SIM is working
  properly by trying it on another device.
• Check to see that you have inserted
  SIM to your 9X, 9X Pro, 20S, Play 3, Play 3e correctly.
• Check see that your SIM tray is not
  damaged.
• If the SIM is too old, then go for a
  SIM swap before you use it in your Honor 9X, 9X Pro, 20S, Play 3, Play 3e
  new device.
• Make sure there are no compatibility
  issues related to the frequency
• If the problem still persists, hand
  your 9X, 9X Pro, 20S, Play 3, Play 3e over to a technician for a proper
  check.

#6 – Performance Issues and fixing on Honor 9X, 9X Pro,
20S, Play 3, Play 3e

• Check to see if your 9X, 9X Pro, 20S,
  Play 3, Play 3e storage filled. It comes with large ROM by default and if
  you fill it completely, of course, it will put some burden on the
  processor and on the RAM which could lead to this problem
• Check to see if there is a virus
  piloting the issue.
• Update all apps running on your Honor 9X,
  9X Pro, 20S, Play 3, Play 3e
• Avoid using your 9X, 9X Pro, 20S, Play
  3, Play 3e while charging
• Remove all the third-party apps you
  installed

#7 – SD Card not detected and fixing on Honor 9X, 9X Pro,
20S, Play 3, Play 3e

• First of all, make sure your card is
  under 32GB. In case you too are facing them, the methods below can help
  you to keep up the pace. GB which is the upper limit on using an SD card
  on this device.
• Confirm that your microSD card is
  compatible with the device
• Take off and reinsert the SD card
  again after restarting the device
• Try to format the SD card with a
  system and reinsert it in your 9X, 9X Pro, 20S, Play 3, Play 3e.
• Try that Card on another device and
  try other SD card in your Honor 9X, 9X Pro, 20S, Play 3, Play 3e to be
  able to isolate the issue.
• Confirm that your SD card slot is not
  damaged.

#8 – Battery drains fast and charge slowing and fixing on Honor
9X, 9X Pro, 20S, Play 3, Play 3e

• Make sure your Honor 9X, 9X Pro, 20S,
  Play 3, Play 3e has all the latest updates installed.
• Sometimes it could be due to the
  memory card also. Remove it and see if the problem is gone
• Make sure you using the authorized
  charger or similar charger to the one that came with your 9X, 9X Pro, 20S,
  Play 3, Play 3e.
• Turn off the unwanted notifications as
  they always consume extra battery
• Put off Wi-Fi, Bluetooth when they are
  not in use
• Ensure that the battery is not
  physically damaged
• Ensure there’s not any lint, dust, or
  debris in the charging port.
• Impose a strict upper limit on the
  data and screen issue
• Make sure you using the brightness
  level as per the recommended level
• Keep the display off when not in use.
• Ensure you charge your 9X, 9X Pro,
  20S, Play 3, Play 3e battery only after consuming all the juice in it
• Take off your 9X, 9X Pro, 20S, Play 3,
  Play 3e case to ensure a better charger connection.
• Check to see if all apps are
  up-to-date. If not, update them immediately
• If your Honor 9X, 9X Pro, 20S, Play 3,
  Play 3e battery is draining too quickly, the most common factor is the
  installation of third-party apps. As already mentioned, you need to
  disable it by taking your phone into the safe mode.
• Ensure that apps and features are
  closed when not in use

#9 – Overheating Issue and fixing on Honor 9X, 9X Pro,
20S, Play 3, Play 3e

• Remove the apps which you downloaded
  just before when the issue was noticed.
• Avoid multitasking if the tasks are
  bulky and time-consuming
• Don’t use any other charger than the
  one which comes with your 9X, 9X Pro, 20S, Play 3, Play 3e
• Keep the brightness under control.
  Light emitting screen also emits heat in the equal amount
• Ensure there is no extra burden on RAM
  due to any reason and the processor. They release a lot of heat while
  performing their task
• Ensure all the accessories you connect
  with your device and genuine and authorized
• Clear app data and or cache and see if
  the problem is fixed.
• Make sure the output of the power bank
  is as per the device needs if you use the same
• Update your 9X, 9X Pro, 20S, Play 3,
  Play 3e to the latest version if you haven’t
• Ensure the problem is not there due to
  the carry case you installed on your phone

#10 – Touchscreen not responding and fixing on Honor 9X,
9X Pro, 20S, Play 3, Play 3e

• First of all, try a reboot of your Honor
  9X, 9X Pro, 20S, Play 3, Play 3e
• Download and install any pending
  update on your 9X, 9X Pro, 20S, Play 3, Play 3e.
• There could be a software problem in
  some cases and the touch screen is unable to perform its tasks
• Screen issues are often mistaken with
  other issues. so, you need to be careful about this
• See if the battery is having some
  juice in it when you try to turn your device or and it doesn’t respond
• Ensure you are not wearing mittens or
  gloves while using your device
• Clean the screen and make sure there
  are no oil or dust particles
• Watch closely to see I if the screen
  physically damaged
• Ensure there is no liquid damage
  caused to the screen
• Remove the screen protectors and see
  if the issue is gone. Of course, the problem could be due to this reason
  also
• Last option is to perform a factory
  restore.
• If the issue is still there, you need
  to contact the support

#11 – Earpiece Sounds Robotic and fixing on 9X, 9X Pro,
20S, Play 3, Play 3e

• Try another good earpiece for doing a
  phone call.
• When on a phone call press the volume
  up button to make the sound louder.
• This will help to make the other
  person more audible and will not remove the robotic tone of hands-free.

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